Why Is Human Resources Important?
A lot goes into running a successful small business. Along with a good idea and a quality product, you need a great team behind the business, making the operation run smoothly and taking care of the day-to-day work. An important part of that team is the human resources department.
Why is human resources important? Your human resources team takes care of your other employees, working to create a productive environment where people feel valued and motivated to stay at the company and give their best work.
What Does HR Do?
The human resource department, or HR, plays an important role in any business, including small businesses. What does HR do? Human resources’ main role is to improve employee performance, which makes the overall company function better and achieve more. HR services include anything related to managing and developing employees within the organization.
Basic roles of HR include:
- Recruitment and hiring
- Training and development
- Employee benefits and vacation management
- Employment law compliance
- Improving employee engagement and productivity
- Shaping company culture
HR professionals are trained to work well with people, to resolve conflicts, and promote a safe and productive workplace culture.
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Why Is Human Resources Important?
A scrappy, growing business might want to put all of its limited resources into marketing and development. Human resources isn’t directly related to the work of the business, the argument might go—it doesn’t create products, develop software, or serve customers.
While this is true, HR is still key to the productivity of any business, including those that are small or growing. Why is human resources so important? Here are four key reasons:
Human resources professionals are expert managers. They work well with people and understand what motivates them to put in their best work. Entrepreneurs, CEOs, and VPs are experts in building a business and leading in strategy, but they may not have experience or expertise in managing people. The HR team takes the responsibilities of training, development, compliance, and employee productivity off the hands of the leadership team, allowing them to focus on what they do best.
A company is only as good as its talent, or the employees who make it run. A key role of HR is talent recruitment, training, and retention. The human resources team can help a small business fill a crucial role with the right person. They can spend the time to craft the right incentive and benefits packages to make the company appealing and competitive. And they can work to create a workplace culture that encourages employees to do their best and to stay around for years to come.
3. Productivity and Motivation
Even after your business has hired great talent, the employees need to stay engaged and motivated. HR makes sure employees feel supported, satisfied, and motivated, so they put in their best work every day and become productive. Productive employees can help your business meet its quarterly goals and continue to grow and produce great products.
4. Safety and Compliance
Federal and state laws governing employment and employee safety can be complex. HR managers understand these laws and make sure to keep the company in compliance, both to avoid fees and penalties and to create a workplace environment where everyone can feel safe and valued. Suppose there is some physical danger to the work, including operating machinery or working with hazardous chemicals. In that case, the HR department makes sure employees have a safe working environment and takes steps to reduce injuries and other problems.